Privacy Policy Commited to protecting your privacy
Effective Date: July 24, 2024
Delvepoint Privacy Policy
Delvepoint and its affiliates, are committed to protecting your privacy. This Privacy Policy is meant to help you understand what personal information we collect, why we collect it, and the rights you may have to manage your personal information. This Privacy Policy applies to our online and offline collection, use and disclosure of personal information.
Personal information that you provide to us
We collect personal information that you voluntarily provide to us so that we may provide you with information about our products and services and transact business with you. Personal information that you provide at this Website includes your name, phone number, email address, and company name. Personal information that you voluntarily provide at our product websites includes login credentials, such as username and password, billing information, and search query data inputted by you to access our products and services. The information that you provide to us at this Website, at our product websites, and offline is not used in our products and services.
Personal information collected from your use of our services
We may automatically log information, such as your IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyze trends or administer our websites and mobile applications. We may collect statistical or non-personally-identifiable information about you, such as which pages you visited, how long you stay on a particular page, the website from which you came to our website, or similar information. We also may collect aggregate information such as the total number of unique or return visitors to our website, using our application, or visiting a particular page in a given timeframe. We may use this information to measure the use of our websites and applications and to improve our content. We may use Google Analytics, a third-party provider of analytics tools, or a similar third-party service to analyze information about visits to our websites. For information about opting out of Google Analytics please visit: https://tools.google.com/dlpage/gaoptout.
We may utilize “cookies,” web beacons and other similar technologies on our websites. We may use first and/or third-party “browser” or “HTTP” cookies, which are unique text files that may be used for data analysis and enable our websites to tailor information for the visitor. We may use browser cookies for purposes such as to personalize your experience on our website, to remember you when you register for products or services, for fraud prevention, or to track visits to our websites. We also may use “web beacons” (also referred to as pixel tags, clear gifs or other terms) or similar technologies to collect information such as how long you remain on a particular page. Our website does not honor browser “do not track” signals, but if you do not want us to deploy browser cookies to your device when you visit our websites, you may set the browser to reject cookies or to notify you when a website tries to place cookies in the browser program. Rejecting cookies may affect your ability to use some of the features offered by our websites. If you use our website without setting your browser to block cookies, you consent to the placement of cookies on your device.
Third parties, including our service providers or marketing partners, may collect information about you as a visitor to our website over time and/or across different websites when you use our website. This information often is aggregate data or individual information that is tied to a browser or device rather than specific identifiers such as your name and address, but some of this information might be considered to be personally identifiable under some federal or state laws.
We may use personal information for the following business purposes
We may use some or all of the collected personal information for our business purposes, including verifying your identity, fraud prevention, communicating with you, product development and enhancement, advertising and marketing our products and services, transacting business with you and processing your requests, compliance with law and legal process, and prosecuting and defending legal claims. We provide our products and services to credentialed organizations in the public and private sectors, including organizations such as financial services companies, insurance companies, the real estate industry, law enforcement and government, the collection industry, law firms, retail, telecommunications companies, corporate security and investigative firms for purposes such as identifying and preventing fraud and abuse, managing risk, facilitating commercial transactions, and ensuring legislative compliance. We restrict customer access to certain personal information in our products and services based on a variety of factors, including the type and sensitivity of the personal information, applicable laws, rules, and regulations, third-party data source contractual restrictions, customer industry classification, intended use of the personal information, and our internal customer credentialing policies and procedures.
Sharing your personal information
In order to conduct our business, it may be necessary for us to share your personal information. We also may share your personal information if we believe that disclosure of the personal information is reasonably necessary to meet applicable law, rule, regulation, court order, legal process or government request, to enforce our customer contracts, including investigation of potential violations, in connection with contractual obligations, to detect, prevent, or otherwise address fraud, security or technical issues, and in connection with corporate transactions such as a merger, acquisition, or sale or transfer of assets.
Security of your personal information is extremely important to us
We maintain an information security program with appropriate administrative, technical and physical safeguards designed to ensure the security and confidentiality of personal information. We undergo periodic security audits conducted by third-party data sources and engage third-party security experts to conduct reviews and testing of our systems and practices. Please note, however, that we cannot guarantee the security of your personal information in transit to this Website or any other Delvepoint website.
Personal Information Suppressions (Commonly referred to as "Opt-Out")
Delvepoint services are available to commercial entities that meet our credentialing requirements and are used to detect and prevent fraud, enforce transactions, perform due diligence, and other critical business functions.
Individuals may request to opt-out of having personal information about themselves made available through Delvepoint products and services, in accordance with legal requirements or if permitted by Delvepoint policy.
Public and elected officials, including law enforcement officers, and private individuals who are facing a substantial risk of physical harm or who are victims of identity theft may request to have personal information about themselves suppressed from Delvepoint products and services.
To begin an opt-out request, please visit the following page: Delvepoint Opt-Out Form
Documentation Required for Suppression Requests
When applicable, requests for information suppression from Delvepoint products and services must include documentation substantiating the risk of physical harm or the individual's status as an identity theft victim. Once your opt-out request has been reviewed, a secure link can be provided to allow you to securely upload documentation substantiating your opt-out request.
If you are unable to electronically submit the required additional documentation via the link we provide, you can alternatively submit that information via mail or email.
1709 Hermitage Blvd, Suite 101
Tallahassee, FL 32308
Email: optout@delvepoint.com
IMPORTANT: Information submitted to Delvepoint as part of a suppression request as set forth in this policy will be used solely in fulfilling the request. Information Suppression requests will be processed within a reasonable time or as required by law. If after implementation of an Information Suppression request, information about you is inadvertently included in a manner inconsistent with the above policy, please contact us promptly by email at optout@delvepoint.com.
New Jersey Covered Persons Opt-Out (Daniel's Law)
New Jersey law P.L. 2023, c.113, P.L.2021, c.371 and Section 3 of New Jersey P.L.2015, c.226 (C.56:8-166.1) allow a “Covered Person” to make a request to a business to the effect that the business may no longer disclose or make available on the internet certain personal information of the Covered Person. Click here (embed link to Delvepoint opt out form) to begin.
"Covered person" means an active, formerly active, or retired judicial officer, law enforcement officer, or child protective investigator in the Division of Child Protection and Permanency, as those terms are defined by section 1 of P.L.1995, c.23 (C.47:1A-1.1), or prosecutor, and any immediate family member residing in the same household as such judicial officer, law enforcement officer, child protective investigator in the Division of Child Protection and Permanency, or prosecutor.
Upon notification, and not later than 10 business days following receipt of the request, a person, business, or association shall not disclose or re-disclose on the Internet or otherwise make available, the home address or unpublished home telephone number of any covered person.
An authorized person seeking to prohibit the disclosure of the home address or unpublished home telephone number of any covered person shall provide written notice to the person from whom the authorized person is seeking nondisclosure that the authorized person is an authorized person and requesting that the person cease the disclosure of the information and remove the protected information from the Internet or where otherwise made available.
"Authorized person" means a covered person or any of the following persons hereby authorized to submit or revoke a request for the redaction or nondisclosure of a home address on behalf of a covered person:
- on behalf of any federal judge, a designee of the United States Marshals Service or of the clerk of any United States District Court;
- on behalf of any covered person who is deceased or medically or psychologically incapacitated, a person acting on behalf of the covered person as a designated trustee, as an estate executor, or pursuant to a written power of attorney or other legal instrument; and
- on behalf of any immediate family member who is a minor and who is otherwise entitled to address redaction or nondisclosure pursuant to this act, the parent or legal guardian thereof.
Covered Persons in New Jersey are not required to provide additional supporting documentation at this time.
Please note that the effect of this request may be that certain personal information about you is not available in identity verification and fraud prevention products utilized by businesses or organizations with whom you interact.
State Specific Data Privacy Laws
Certain information is not covered by state data privacy laws; this varies by state. For example, the California Consumer Privacy Act (CCPA) contains exemptions for data governed by the Gramm-Leach-Bliley Act (GLBA), Driver's Privacy Protection Act (DPPA) and Health Insurance Portability and Accountability Act (HIPAA).
To learn more about how state specific data privacy laws relate to the data being offered by Delvepoint services, you can submit your inquiries directly to optout@delvepoint.com.
Changes to this Policy
We may modify this Privacy Policy at any time by posting the modified terms on this page.